Terms of Service

Welcome to the G-MANGO INC mobile app ("App") and AI-powered health services ("Services"). These Terms govern your use of the App and Services.

Acceptance of Terms

By creating an account, you agree to these Terms and our Privacy Policy. If you do not agree, discontinue use of the App.

Account Registration

  • You must create an account to use the App and Services. No guest access is available.
  • You must be 18 years or older to register.
  • You agree to provide accurate, current information and keep credentials secure.
  • You can delete your account anytime using the "Delete Account" option in the App's profile/settings page.
  • When deleted, your personal identifiers (name, email, etc.) are permanently erased. Only anonymized or aggregated data may remain for research or analytics.

Subscription and Billing

  • Access to AI-powered features requires an active subscription. Fees are billed upfront for the selected period.
  • You may cancel anytime; access continues until the end of the billing cycle. No partial refunds.

Service Scope

  • The App provides AI-driven health and wellness insights based on user-reported data.
  • In the U.S., diagnostic features are disabled; the App offers wellness and educational guidance only.
  • In Indonesia, limited AI-generated preliminary diagnostic suggestions may be available for informational purposes.

Disclaimer of Warranties and Medical Advice

  • The App and AI Services are provided "as is." We make no guarantees regarding accuracy, reliability, or completeness.
  • AI insights do not constitute medical advice, diagnosis, or treatment and are not a substitute for licensed professional care.

Regulatory Disclaimer

  • The App is not FDA-cleared or approved as a medical device.
  • It complies with regional laws: CCPA/CPRA (U.S.), UU PDP 2022 and MoH Reg. No. 24/2022 (Indonesia).
  • It is not a HIPAA-covered entity or business associate.

Data Collection and Use

  • We collect and process personal, demographic, health, and device data to operate and improve the Services.
  • Data handling follows our Privacy Policy.
  • Identifiable data is deleted or anonymized within 30 days of account deletion.

User Conduct

You agree not to:

  • Use the App for unlawful purposes.
  • Interfere with or disrupt App operations.
  • Harass or harm others.
  • Misrepresent data or misuse AI features.

Violation may lead to account suspension or termination without refund.

Intellectual Property

  • All intellectual property in the App, AI models, source code, and outputs remains G-MANGO INC's exclusive property.
  • You are granted a limited, non-transferable license for personal use only.
  • Do not copy, distribute, reverse engineer, or commercially exploit the App or its Content.

Security Disclaimer

We implement industry-standard security measures, including encryption and secure cloud storage. However, no system is impenetrable. Users accept the residual risks of transmitting health data online.

Limitation of Liability

To the maximum extent allowed by law, G-MANGO INC is not liable for indirect, incidental, or consequential damages arising from App use, including AI feedback errors, interruptions, or data loss.

Termination

  • You may terminate your account anytime.
  • We may suspend or terminate access for Terms violations, illegal activities, or misuse, without refund.

Geographic Restrictions

The App is intended for users in the United States and Indonesia. Use outside these regions is not authorized.

Dispute Resolution and Governing Law

These Terms are governed by Delaware law, U.S.A. Disputes will be resolved via binding arbitration under the American Arbitration Association. Users waive any right to class-action lawsuits.

Changes to Terms

We may update these Terms to reflect feature or legal changes. Significant changes will be communicated via email or in-app notice. Continued use constitutes acceptance.

Contact Us

For support or legal inquiries: support@gmango.ai